Frequently Asked Questions
Everything you need to know about the world's first compostable phone case.
What is a Pela Case made of?
Pela cases are made of Flaxstic®, which is comprised of compostable bioplastic elastomer and flax straw materials. Our materials are 100% compostable and free of lead, cadmium, BPA, and phthalates.
How long does it take for a Pela Case to compost?
In a standard backyard compost environment, a Pela Case will break down in anywhere from 6 months to 2 years, depending on the conditions of the pile. In an industrial composting facility, it can break down even faster.
Will a Pela Case actually protect my phone from drops?
Yes! Our cases are designed to be durable and shock-absorbent. They have been drop-tested to ensure they protect your device from everyday bumps, drops, and scratches just like a traditional plastic case.
Do you offer free shipping on orders?
We offer free standard shipping on all orders over a certain threshold, typically $50 USD. For orders below this amount, shipping rates are calculated at checkout based on your location.
What is your return and exchange policy?
We want you to love your case. If you aren't satisfied, we offer a 30-day return policy for unused products. If you received the wrong size or a defective item, please contact our support team for a free exchange.
Is the packaging eco-friendly too?
Absolutely. We ship all of our products in 100% recycled and recyclable paper packaging. We never use plastic mailers or unnecessary plastic wrap in our shipments.